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Consent

Asking for consent


 We have checked that consent is the most appropriate lawful basis for processing.


 We have made the request for consent prominent and separate from our terms and conditions.


 We ask people to positively opt in.


 We don’t use pre-ticked boxes or any other type of default consent.


 We use clear, plain language that is easy to understand.


 We specify why we want the data and what were going to do with it.


 We give separate distinct (granular) options to consent separately to different purposes and types of processing.


 We name our organisation and any third party controllers who will be relying on the consent.


 We tell individuals they can withdraw their consent.


 We ensure that individuals can refuse to consent without detriment.


 We avoid making consent a precondition of a service.


 If we offer online services directly to children, we only seek consent if we have age-verification measures (and parental-consent measures for younger children) in place.


Recording consent


 We keep a record of when and how we got consent from the individual.


 We keep a record of exactly what they were told at the time.


Managing consent


 We regularly review consents to check that the relationship, the processing and the purposes have not changed.


 We have processes in place to refresh consent at appropriate intervals, including any parental consents.


 We consider using privacy dashboards or other preference-management tools as a matter of good practice.


 We make it easy for individuals to withdraw their consent at any time, and publicise how to do so.


 We act on withdrawals of consent as soon as we can.


 We dont penalise individuals who wish to withdraw consent.



 
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