Out-of-hours GP services are changing
We want to provide the right services at a time which is convenient for you. We’ve listened to feedback from people in our local area, and we are making changes to our out-of-hours appointments to deliver better services for you.
The new way of delivering out-of-hours appointments will give you:
Access to more healthcare professionals. This new service will be delivered by professionals including GPs, nurses and health care assistants.
More choice about the type of appointment you want. These include a mixture of in-person face-to-face appointments, and remote appointments like telephone, video, or online appointments.
Make it more convenient for you to travel to out-of-hours appointments. These appointments are being planned and delivered locally, so it is likely they will available closer to your home.
From Saturday 1 October 2022, out-of-hours appointments will be available from 6.30pm to 8pm on weekdays, and from 9am to 5pm on Saturdays.
Out-of-hours appointments were previously planned by Clinical Commissioning Groups (CCGs) on behalf of many GP practices in a bigger area. From Saturday 1 October 2022, this is now being planned and delivered locally by Primary Care Networks (PCNs).
Dr Sims and Partners are working together with other GP practices in our local area as part of the East Basildon Primary Care Network. You can find out more about East Basildon Primary Care Network (PCN) on our PCN website at https://www.eastbasildonpcn.nhs.uk/
An out-of-hours appointment might not be at your regular GP surgery. When you book an appointment, you will be told where the appointment will be.
These appointments will not be available as walk-in appointments. You will need to book them in advance
To book an out-of-hours (Enhanced Access) appointment, you should contact the surgery in the usual way (01268 209222). We will then advise you on the appointments that are available, and which healthcare professional is the right person to help you and also where your appointment will be (either Felmores surgery or Long Riding surgery).
If you need medical help now but it’s not an emergency, you can also go to 111 online or call 111.