Patients on long-term medication can order repeat prescriptions in a number of ways:
- By Hand - drop you repeat slip in at reception with the required items clearly marked.
- By Post - send it to us with a stamped addressed envelope if you want us to post it back to you.
We are unable to accept medication requests over the phone.
Prescriptions will usually be ready within 48 working hours, i.e. a request received on Monday morning will be ready for collection on Wednesday afternoon .
For prescription queries please call 01268 209222 and select option 4. Queries are dealt with between 1pm and 3pm Monday to Friday except on a Wednesday when they are dealt with between 12pm and 1.30pm. This is a new system we are trying as the prescription clerk needs protected time in the mornings to deal with the enormous amount of prescription requests that come in to the surgery on a daily basis.
Patients on repeat medication will be asked to see either a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications.