Total Triage Access
Simply click on the “Contact us online” banner below to submit new request.
ANNOUNCEMENT: For those patients who need to use, and are unable to login to SystmOnline on your phone or tablet while we transition to total triage on 13 October, please click this link to access it.
This is a temporary issue while we rectify the problem.
Our service
Our aim is to provide a high quality, caring and personal health care service to our whole patient population by:
- Putting our patients at the centre of what we do
- Having a highly qualified and trained multi-professional integrated primary Healthcare Team
- Offering our services in a safe, supportive and suitably equipped environment, using technological advances in healthcare systems for our patients’ benefit.
Part of East Basildon Primary Care Network

We provide comprehensive NHS primary care services to help you manage your health and well-being.
Connected through 6 GP practices, Dr Sims and Partners is part of East Basildon PCN.
The PCN is supported by the NHS Mid and South Essex Integrated Care Board to offer a robust healthcare service to patients living in East Basildon. Find out more
getUBetter app
Use the getUBetter app to treat your musculoskeletal injuries and conditions at home. Did you know that most musculoskeletal injuries and conditions can be treated at home without any specialist treatment?